Good Morning,

I just wanted to convey our grateful thanks for your excellent service yesterday. Not only were you able to help us out at short notice but Ben, our driver, couldn’t have been more helpful. Please pass on our thanks to him also.

It all helped ensure we had a fantastic day out.

Many thanks again

Kind Regards

Mrs. Helen B. (reception class teacher)

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I Hope this message will get to e right place.

Yesterday I was on one of your coaches driving rail passengers from Preston to Carlisle driven by Ben.

I would like you to know what a delightful driver you have…. A young father was let on the coach but not his wife and small child. Ben insisted they be let. The Northbound slip rd to M6 was shut but Ben ignored the detour and found a quick way onto the M6 then phoned other drivers to alert them. Ben is an asset to your company.

Mrs. Hilary M (Rail replacement passenger)

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